FREQUENTLY ASKED QUESTIONS ON BAYweb INTERNET THERMOSTATS
General
Which model of BAYweb Thermostat do I need?
The standard model of BAYweb Thermostat (P/N: BW-WT1-[COLOR]) can be used with
conventional single stage heat and/or cool systems (one heat/one cool). Approximately 65% of
the thermostats in the United States are of this type.
The advanced model (P/N: BW-WT2) can be used for everything from conventional single and
multistage stage heat and/or cool systems (one heat/one cool to two heat/two cool) to single and
multistage heat pump systems, with or without auxiliary heat, (one heat/ one cool to three
heat/two cool). The advanced model is configured for one of the following types of systems:
•Conventional One Heat/One Cool
•Conventional Two Heat/One Cool
•Conventional One Heat/Two Cool
•Conventional Two Heat/Two Cool
•Single stage Heat Pump (One Heat/One Cool)
•Single Stage Heat Pump with Auxiliary Heat (Two Heat/One Cool)
•Multistage Heat Pump (Two heat/Two Cool)
•Multistage Heat Pump with Auxiliary Heat (Three heat/Two Cool)
Note that it is common to control multistage furnaces with single stage thermostats. The best way
to determine which type of control your system is using is to look at the existing thermostat wiring.
You may need to remove a cover or take your thermostat off the wall to see what wiring is
connected to what terminals.
If your existing thermostat has a wire attached to a terminal marked "O" or a terminal marked "B",
you have a heat pump based system. If you do not have either of these connections, you have a
conventional system. If you have five wires or less attached to your existing thermostat, you have
a single stage system, otherwise you have multistage control.
If you are unsure after looking at your thermostat wiring, contact your local HVAC service
company.
What type of Internet connection do I need?
Any type of always on Internet connection, such as cable (broadband), DSL, satellite etc. Dial up
connections will not work unless you have some device that maintains a connection. The
BAYweb Thermostat only uses 75 bps of your bandwidth which is typically a minimum of
1,500,000 bps. You will not notice any slow down of your network due to thermostat
communications.
What is Plug-N-GoTM Networking?
Plug-N-GoTM Networking is a proprietary technology of Bay Controls that provides the ability for
BAYweb devices to be connected to a web portal without local network configuration of any kind.
There is no security configuration required or potential security risk. It is impossible to access a
Plug-N-Go based device from a foreign system.
The BAYweb portal is based on a Cloud Computing architecture providing robust features,
performance, and reliability. Until now utilizing cloud based devices required networking expertise
to integrate the device with the your local area network. With Plug-N-Go technology, you just plug
it in.
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